Fraud Prevention

Debit Card Fraud

Debit card fraud involves the unauthorized use of another person's card information to make purchases from their account or access their funds. 

Card fraud occurs through a variety of channels, including online scams, data breaches and card or mail theft. You need to know how to defend yourself, and rest assured Bank of Cadiz & Trust Co. is continually monitoring for threats and suspicious activity. 

Download the SHAZAM Bolt$ app for an early warning about potential fraudulent purchases.

Lost or Stolen Debit Cards

If your debit card is lost or stolen, please contact us immediately and after regular business hours, please call 800.383.8000

Travel Tips Using Your Debit Card

  • Download the SHAZAM Bolt$ app
  • If you are headed out of town, give us a quick call to let us know
  • Clean out your wallet of debit or credit cards you will not need
  • Always be mindful of your personal security when accessing an ATM
  • Put your receipts in your pocket - not the bag
  • Monitor your account frequently
  • Report a lost or stolen card immediately


Credit Card Fraud

Credit card fraud involves the unauthorized use of another person's card information to make purchases from their account or access their funds.  Card fraud occurs through a variety of channels, including online scams, data breaches and card or mail theft. 

If you have a missing credit card, report it immediately to our credit card partner, Elan Financial Services - 24 hr Card member service line: 866.234.4691 or if outside the U.S. call Collect: 701.461.1772

How can I protect my debit card? 

  • Download the SHAZAM Bolt$ app
  • Contact Us if you are traveling to put an alert on our account
  • If your debit card is lost or stolen contact us immediately and after regular business hours, please call 800.383.8000.