At Bank of Cadiz & Trust Co. we keep banking simple for you. That’s why we offer Mobile Banking so you can bank wherever you are and on your time. Our Mobile App is available for iPhone ® and Android® phones. With just a few taps on your mobile device¹, you can check balances, make transfers, mobile check deposit². In order to use our mobile app you must be enrolled in Online Banking. Our Mobile Banking also lets you do text banking.

Please see our Mobile Privacy Disclosure

Bank of Cadiz mobile app running a a smartphone

Download our Mobile App:

For iPhone® and Android® Phones¹
You must be enrolled in Online Banking to sign in to the app.

How to Download:

Apple Store icon    Google play icon

Go to Apple App Store or Google Play Store and search for “Bank of Cadiz”.
If you do not have an  iPhone® or Android® Phone, you can access the mobile browser application site at any time. Click below:

Mobile Browser Site

Features:

  • Check account balances
  • Transfer funds
  • Mobile Check Deposit²
  • Text banking
  • View history and check images
  • Preview balance – Keep tabs on your finances at a glance with Preview. You can view your balances without signing into the app.
  • Touch ID – Available for iPhones® now. You can use the Touch ID to get into the app without signing in.
Mobile Check Deposit

No need to drive to the bank when you want to deposit a check. Mobile Check Deposit ²  is a convenient, easy way to deposit checks from your mobile device into one of your accounts. With the  Bank of Cadiz & Trust Co. Mobile app on your iPhone or device utilizing the Android device, you can take a photo of your check, enter the check information and securely submit your deposit for processing.

Mobile Check Deposit Process:

In the app click on Check Deposit. Before you begin, properly endorse your check with your signature. The endorsement should read: Mobile Check Deposit and check mark the box for Mobile Deposit if printed on your check. For additional information about Mobile Check Deposit click here . Mobile Deposit Limit is $2,500 per day. Mobile Check Deposit time cutoff time is 3:00pm CST.

Screenshot of Bank of Cadiz's Check Deposit process

Select either “Front” or “Back” camera icon to take a photo of your check. Align the check image with the camera viewfinder frame. Be sure to take a photo of the check side that matches the helper text: “Front” or “Back” in the viewfinder. Tap the camera icon in the viewfinder to take the picture. If the preview looks correct, select the “check mark” button. If not, simply tap the “Redo” button and try again. In the “Amount” field, enter the amount of the check you are depositing. Be sure it matches the amount on the check. Tap the “Deposit” To” field to select a deposit eligible account. After all the required fields are completed, the “Continue” button will appear enabled. Enter your email address in the “Email Receipt” field if you would like to receive an email receipt of your deposit request. Review your entries and select the “Continue” button. Select the “Approve” button to finalize your deposit request.

Screenshot of Bank of Cadiz's Check Deposit process

 

Text Banking

Text Banking³  gives you access to your accounts via text (SMS) messages on your phone. It’s a fast, easy way to look up account balances or recent account history by sending a text command to a shortcode.

How to enroll: You must log in to Online Banking, select the Mobile Management link under the User Services tab, and follow the instructions to retrieve an activation code. The activation code will be required to begin using SMS text banking on your device.

Text Banking Commands

Text to Shortcode: 96865

  • B (Summary of available balances for ALL accounts)
  • B # (Receive balance of a specific account using the number assigned to that account) Example: B 1 or BAL 1
  • H (Summary of recent transactions per account)
  • H # (Receive the transaction history using the number assigned to that account)
    Example: H 1 or HIST 1
  • C (List of available text banking commands)
  • HE (Help content for text banking)
  • S (Stop – terminates all text services)

Need Help?
Contact any of our locations :

Cadiz: 270.522.6066 | Hopkinsville: 270.885.3211 | Murray: 270.759.4852

Read our Mobile FAQs

¹Message and data rates may apply. ²Mobile Check Deposit is available for iPhone® and Android® devices that have the Mobile Check Deposit feature. The feature requires a device with an auto-focus phone camera. Mobile Check Deposit fee is $1.00 per deposit. Apple, the Apple logo and iPhone® are trademarks of Apple Inc. registered in the US and other countries. App store is a service mark of Apple Inc.. Android®, Google Play and the Google Play logo are trademarks of Google Inc. ³Mobile Banking allows for text messaging (SMS).  Message and data rates may apply. Check with your mobile service provider for details.

Easy, Convenient Access to your Money!

Anytime! Anywhere!

Online Banking offers the flexibility needed in today’s society. This allows you, our customer, to perform banking tasks and responsibilities at your convenience 24/7 from anywhere you choose that has access internet access. This gives you the liberty of accomplishing your banking on your own schedule. Our online services include:

  • View latest account activity
  • Transfer funds between your Bank of Cadiz accounts and your accounts at other financial institutions with our External Transfer Service. Fees may apply. 
  • Send and receive secure electronic messages concerning your accounts
  • Access your bank statements
  • Download account information directly into Quicken and Quickbooks
  • Access convenient user services
  • Set alerts for account balance, check cleared, deposits made and much more

Start saving time and money today and enroll now for Internet Banking! It’s easy, secure and there’s no software to install on your computer. Enrolling for our online banking is easy! Just click on the Login button and select either “Personal Enroll ” or “Business Enroll ” to start the process. Once the agreement is made to enroll, simply fill in your enrollment information, submit to the bank, then you will be notified with a confirmation. It’s that simple! NOTE: Please review Bank of Cadiz & Trust Co., Privacy Statement before agreeing to enroll in the online banking services.

Call 270.522.0399

Telephone Banking gives you immediate access to the information you need most often, 24/7 from any phone. With telephone banking you can quickly and easily:

  • Verify your account balances.
  • Verify deposits & electronic transactions.
  • Verify checks cleared.
  • Transfer funds from one account to another.
  • Check current interest rates.
  • Verify loan balances and payments.
  • And much more

Get your checking & savings statements online. Receive your statements faster than mailed statements and eliminate the need to store paper statements. You can view, save and print each month’s statement.

There are 2 ways to receive e-Statements: 

  1. Enroll in Online Banking to download your statement.
  2. Enroll in e-Statements and receive an email monthly when your statement is ready to be viewed.

If you are interested in enrolling in e-Statements you can contact us at any of our locations or complete our eServices enrollment form .

eNotices

Many notices that you receive in the mail can be set up as eNotices such as notices for Certificates of Deposit or Loan Notices. Receive your notices faster than mailed to know when your Certificate of Deposit is maturing or a monthly/annual IRA statement. You can receive eNotices for loans monthly when a payment is coming due or your loan is maturing.

If you are interested in enrolling in e-Notices you can contact us at any our locations or complete our eServices enrollment form

Switch to eStatements:

Enroll in eStatements and get your checking and savings statements online. Receive your statements faster than mailed statements and eliminate the need to store paper statements. You can view, save and print each month’s statement.

Switch to eNotices:

Enroll in e-Notices for Certificates of Deposit/IRA and Loans to receive by email. Receive your notices faster than mailed to know when your Certificate of Deposit is maturing or a monthly/annual IRA statement. You can receive eNotices for loans monthly when a payment is coming due or when your loan is maturing.

  • Subject to additional terms and conditions and/or fees.

IF USING THIS FORM, PLEASE DO NOT INCLUDE ANY CONFIDENTIAL INFORMATION SUCH AS ACCOUNT OR SOCIAL SECURITY NUMBERS.

    Preferred Method of Contact

    Statement/Notice Method* (Please check all that apply)

    Please fill in one account:







    e-Services Agreement

    I authorize the Bank of Cadiz & Trust Co. to email statements or notices on the above listed account(s) to the email addresses provided on this form. I understand that information will only be emailed to the addresses on this form and that I will inform the bank should these addresses change, by submitting or completing a new form. If you decide to obtain a paper checking or savings statement, in addition to an e-statement, contact the bank and a charge of $5.00 will be deducted from your account for each paper statement obtained.

    A temporary password will be sent to your email address and you will be prompted to change it at first login. Passwords must be a minimum of 8 characters consisting of alpha/numeric with no special characters.

    BANK OF CADIZ & TRUST CO.

    MOBILE BANKING

    FREQUENTLY ASKED QUESTIONS:

    Below are some of the most popular questions. For a complete list of FAQs log in to Online Banking and click on User Services and click on the Mobile Management Link.

    What is Mobile Banking?

    Our mobile banking service allows our customers that are enrolled in Online Banking to access their eligible accounts from a mobile device. You can check account balances, make transfers between accounts, review transaction history, mobile check deposit, and text banking.

    How do I enroll in Mobile Banking?

    First if you are a current Online Banking customer you will use the same login credentials to access Mobile Banking. If you are not an Online Banking customer then you will need to enroll. 

    1. You can download the app on iPhone or Android devices. You will visit the Apple App Store or Google Play to get the Bank of Cadiz Mobile App. and search for “Bank of Cadiz”.
    2. If your phone does not have the capability of downloading the app, you can use the Mobile browser instead.
    What are the ways to access Mobile Banking?

    You can download our free mobile app for iPhone or Android devices.

    What accounts can I access with Mobile Banking?

    You can access all the accounts you currently view in Online Banking. (i.e. checking, savings, certificates of deposit, IRAs, loans and cash reserve.

    Why use our Mobile Banking?

    Mobile Banking is more compact and easier and quick to download. Additional advantages include mobile check deposit and text banking.

    Are there any fees to use Mobile Banking?

    Fees from your mobile or data carrier may apply. You should contact your mobile provider for information about fees associated with sending or receiving text messages or accessing the internet from your mobile device. Bank of Cadiz & Trust Co. charges a fee for sending deposits through Mobile Banking. The charge is $1.00 for each deposit.

    Which wireless carriers are supported?

    We support all the popular US wireless phone carriers, including AT&T, Sprint, T-Mobile and Verizon. If your carrier is not listed when you enroll, you can select “Other” or check back later as new carriers will be added over time.

    Is it secure?

    Yes, the Mobile Banking service utilizes best practices from online banking, such as HTTPS, 256-bit SSL encryption, or password access and application time-out when your phone is not in use. In addition, no account data is ever stored on your device. And in the event your device is lost or stolen, the service can be immediately disabled by either going online to the Mobile Management website or calling us.

    What type of mobile device is needed to use this service? The app is available for all iPhones and Android devices. Mobile banking is also supported on most phones with a mobile web browser that supports cookies.

    Do I need a text message or data plan with my wireless carrier?

    Yes, a text messaging and/or data plan is typically needed, as data usage can become expensive without them. Please check with your wireless carrier for more information.

    Can a joint account holder have access through Mobile Banking?

    Yes. (Ex. A husband and wife can both have access to their joint account or a parent may have access to a joint account with a child.)

    Who do I contact if I have questions?

    If you need help setting up your Mobile Banking or have questions about how to use it, please contact us at any of our locations. Our Customer Service Representatives are available:

    Monday-Thursday: 8AM – 4PM CST & Fridays until 5:30PM.
    Saturday: 8AM- 12PM (Cadiz Lakota Drive office | 270.522.0450)
    9AM -12PM (Hopkinsville office | 270.885.3211)

    Cadiz Main 270.522.6066 | Hopkinsville 270.885.3211 | Murray 270.759.4852

    TEXT BANKING

    What is text banking?

    Text banking gives you access to your accounts via text (SMS) messages on your phone. It’s a fast, easy way to look up account balances or recent account history by sending a text command to a designated phone number.

    What type of phone is needed for text banking?

    Text Banking will work on any text message (SMS) capable phone from one of our supported carriers. Please check with your wireless carrier to make sure your mobile device is text messaging enabled.

    Where do I text my account inquiries?

    Send your text message to 410.807.3234.
    Tip: Add 410.807.3234 to your contact list for easy access.

    How long should it take to receive a text message?

    Typically, responses arrive in less than a minute, but timing may vary.

    Will I receive unsolicited text messages?

    No. You will only receive messages when you specifically request them with one of the Text Banking commands or if you subscribe to Mobile Alerts.

    How do I enroll in Text Banking?

    The enrollment process for SMS text banking requires you to log in to online banking, select the Text Banking link under Services and Settings and follow the instructions to retrieve an activation code. The activation code will be required to begin using SMS text banking on your device.

    How do I use Text Banking?

    It’s simple, just follow these easy steps: 

    1. Begin a new text message
    2. Enter 410.807.3234 in the To field
    3. Enter a Text command in the message field. For example: B = balance; H = history
    4. Click Send
    What are the commands that can be used for text messaging?

    Text to 410.807.3234

    Commands

    • B (Summary of available balances for All accounts)
    • B # (Receive balance of a specific account using the number assigned to that account) Example: B 1 or BAL 1
    • H  (Summary of recent transactions per account)
    • H # (Receive the transaction history using the number assigned to that account) Example: H 1 or HIST 1
    • C  (List of available text banking commands)
    • HE (Help content for text banking)
    • S (Stop – unenroll from Text Banking services)
    Is Text Banking case-sensitive?

    No. Commands can be sent as upper-case, lower-case or a mixture of both.

    How do I unsubscribe from Text Banking?

    Text “S” to 410.807.3234 to stop all text services.

    Who do I contact if I need help with Text Banking?

    Text “HE” to 410.807.3234 and you will receive a phone number to call during business hours.

    Which balance is returned to my phone when I request this information?

    This is the available balance that is displayed at the ATM. The amount is what would be available for you to withdraw at the bank.

    What is the maximum amount of results I can receive for each inquiry with text banking?

    With the text (SMS) portion, you will receive 3 results and click on M for more. The maximum amount of history returned is 90 days.

    How do I set up to receive Alerts on my mobile phone?

    Our Online Banking includes alerts via email or text alerts. You will setup your alerts in the desktop Online Banking.

    I sent a Text command but did not receive a text message. What should I do?

    Typically you should receive a text message within a few minutes after you send it; however sometimes mobile carriers experience delays that slow down text message delivery. While waiting, make sure your phone has a wireless signal. In addition, be sure you entered the correct phone number on the enrollment site. If you still do not receive it, contact your wireless carrier to be sure text messaging is enabled on your phone.

    MOBILE CHECK DEPOSIT

    What is Mobile Check Deposit?

    Mobile Check Deposit is a convenient, easy way to deposit checks from your mobile device into one of your accounts. With the Mobile Banking App on your iPhone, or device utilizing the Android operating system, you can take a photo of your check, enter the check information and securely submit your deposit for processing.

    Is there a bank fee to deposit my check with my mobile device?

    Bank of Cadiz & Trust Co. charges $1.00 per deposit sent by mobile device. There may be charges associated with text messaging and data usage on your device. Check with your wireless carrier for more information.

    Which accounts are required to be eligible for use with Mobile Check Deposit?

    Checking and savings accounts are eligible for Mobile Check Deposit.

    Can I use Mobile Check Deposit with any mobile device?

    Only devices that have an auto focus camera are supported for Mobile Check Deposit. If you do not see a “Check Deposit” option in your global navigation menu, your device likely does not have a camera with auto focus. You can utilize the Mobile Check Deposit in the browser.

    Eligible phones include:
    • iPhone® (3G or higher with IOS 6.0 or higher). Older iPhones® and devices without a camera are not supported.
    • Android® (2.2 or higher operating system) with a rear-facing camera that supports auto focus. You must download and install the latest version of our mobile banking app from Apple App Store® or Google Play® 
    Are there transactions limits with Mobile Check Deposit?

    The deposit limit per day for each customer is $2,500. 

    Are my checks deposited immediately?

    Mobile Check Deposit cutoff time is 3:00pm CST. It will not be available to be used at the time of deposit. The deposit will be available on the next business day. The funds availability for mobile deposits will be treated the same as other deposits; see deposit agreement.

    What should I do with the hard copies of my checks?

    After successfully submitting a Mobile Check Deposit, it is advisable that you retain the original check for 30 Days.

    How do I view my deposit history?
    1. Sign in to the Mobile Banking App.
    2. Tap the global navigational button located in the upper left-hand corner of the application.
    3. Select the “Check Deposit” option.
    4. Select the “Recent” tab and navigate to your check.
    5. Click on a single deposit to view the available transaction detail.
    How do I deposit a check?
    • Your check should have a valid account & check number.
    • Before you begin, properly endorse your check with your signature. The endorsement should read: Mobile Check Deposit and check mark the box for Mobile Deposit if printed on your check.
    • Sign into Mobile Banking, tap the global navigation button located in the upper left-hand corner of the app and select the “Check Deposit” option.
    • Select the “Deposit” button and navigate to the check deposit screen. You will need to complete the check deposit form in order to submit your deposit request. Note: “Continue” will appear disabled until all required fields are completed.
    • You should make sure your check is placed on a dark, flat, well-lit surface.
    • Select either “Front” or “Back” camera icon to take a photo of your check.
    • Align the check image with the Camera viewfinder frame. Be sure to take a photo of the check side that matches the helper text: “Front” or “Back” in the viewfinder.
    • Tap the camera icon in the viewfinder to take the picture. If the preview looks correct, select the “check mark” button. If not, simply tap the red “Redo” button and try again.
    • After you have successfully taken the “Front” and “Back” photos of your check, you will see small thumbnail image previews on the check deposit screen.
    • In the “Amount” field, enter the amount of the check you are depositing. Be certain the entered  amount matches the amount on the check.
    • Tap the “Deposit To” field to select a deposit eligible account.
    • After all the required fields are completed, the “Continue” button will appear enabled.
    • Enter your email address in the “Email Receipt To” field if you would like to receive an email receipt of your deposit request.
    • Review your entries and select the “Continue” button to complete the form.
    • Select the “Approve” button to finalize and submit your deposit request.

    TROUBLESHOOTING

    What happens if I lose service while making a transfer using Mobile Banking?

    When a transfer is made, confirmation is given on the phone. If signal is lost, wait until service is regained and log back in to confirm.

    What if I lose my mobile device?

    If your mobile device is lost or stolen, notify your bank immediately. You can also sign into Online Banking and disable or remove your device from the Mobile Management link under the User Services tab. 

    What happens if I get a new phone or change phone numbers?

    If you get a new mobile device or change phone numbers, be sure to return to the Mobile Management site in Online Banking and update your mobile device profile. We recommend removing your old device and re-enrolling your new device.